Agent Buddy Training Switch

Side-by-side training is a key ingredient of any call centre training programme.

This has just got easier with the introduction of a small headset adaptor. The Agent Buddy Training Switch makes side-by-side training easy to achieve. There are two separate mute buttons which allow either the trainer or the advisor to easily join or leave the conversation.

* Dual control with 2 mute buttons

* Listen-in only or train/take over call

* Works with wired or wireless headsets or a mix

* Compact for storage when not in use

* Use with Agent, Plantronics, Jabra and Sennheiser headsets

* Works with most makes of telephones